Posts Tagged ‘arizona auction’

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Auction Systems Auctioneers & Appraisers Inc., to Host Arizona Department of Administration Auction Featuring 200+ State Vehicles, Office Equipment and Other Property

Thursday, January 26th, 2012

Auction Systems Auctioneers & Appraisers, Inc., will host an Arizona Department of Administration auction featuring 200+ state vehicles, computers, copiers and more on Saturday, January 28, 2012.

Items of interest include: 2007 GMC 1T Passenger Van, 2004 Ford 1/2T 4×2 CrewCab Pickup, 2004 Dodge 3/4T 4×4 Pickup, 2006 Dodge Caravan, 1993 Gregor 14Ft Utility Boat w/Trailer and Motor, 2002 Dodge Stratus Sedan, refrigerators, air conditioning units, filing cabinets, horse trailers, motorcycles, sedans, SUVs, trucks, commercial kitchen equipment, camper shells, material handling equipment, miscellaneous automotive equipment, miscellaneous tools, computers, laptops, printers, digital cameras, plus much more.

“The Arizona Department of Administration auction offers a great opportunity to purchase a well-maintained motorcycle, sedan, passenger van, SUV or pickup truck,” said Deb Weidenhamer, CEO of Auction. “In fact, with over 200 vehicles being auctioned, it should not be difficult to find a wonderful deal. The auction also offers a wide-range of computers, office equipment and all kinds of other items.”

This auction will be held on Saturday, January 28, 2012 at 8:30 a.m. at the Arizona Department of Administration facility located at 1537 W. Jackson Street, Phoenix, AZ 85007. Registration will begin at 7:30 a.m. All of the items listed in the auction may be previewed and inspected by interested bidders on Tuesday, January 24, 2012 from 8:00 a.m. to 5:00 p.m., Thursday, January 26, 2012 from 8:00 a.m. to 5:00 p.m., and Saturday, January 28, 2012 from 7:30 a.m. to 8:30 a.m. one hour prior to auction.

No online bidding will be available for this auction. For additional information about upcoming Auction Systems’ Auctioneers & Appraisers auctions, contact us or take a look at our auction schedule. 

 

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Shop at AZ Auction and Teach Your Child the Value of a Dollar, Part 4

Wednesday, July 27th, 2011

In part 3 of this blog post we discussed the importance of teaching your children to manage their own money. In this blog post we will discuss the importance of being a good role model for your children.

 

Be a role model. Being a good financial role model may be the most important element to raising financially responsible children because children are more likely to imitate what they see as opposed to listen to what they hear. You can take your children to an AZ auction and teach them numerous financial lessons. AZ auctions offer attendees the opportunity to preview items and can help teach children how to determine the value of an item. These auctions also provide parents the opportunity to teach children how to dictate costs and properly budget money. Finally, these AZ auctions offer parents the opportunity to teach their children the importance of purchasing quality items at a fraction of retail prices.

 

For more information about how shopping at AZ auction can help you teach your child the value of a dollar, continue to visit our blog or contact Auction Systems Auctioneers and Appraiser.

 

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Honesty & Integrity in the Arizona Auction Industry, Part 4

Wednesday, May 11th, 2011

Part 3 of this series of blog posts discussed what I learned about the Arizona auction industry from a recent experience I had with my seven-year-old-nephew. In the finale of this series we will discuss the importance of acting with honesty and integrity when no one is watching.

 

My seven-year-old nephew, Baylor reminded me that it is not about who may be watching you it is about keeping an eye on yourself. May our future be full of challenges that we all meet head-on, in a manner that would make a seven-year-old proud.

 

If you are considering conducting business with an Arizona auction house, be sure to choose an auction house that values honesty and integrity and will do the right thing when no one is watching.

 

For more information about the Arizona auction, contact Auction Systems Auctioneers and Appraisers.

 

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Customer Service in The Arizona Auction Industry, Part 2

Monday, April 11th, 2011

 

In part 1 of this blog post we discussed the importance of customer service in the Arizona auction industry and discussed the first “A” of our “Triple A Customer Service” in this blog post we will continue to discuss our “Triple A Customer Service.”

 

Attention – in order to properly resolve this situation, we are going to need to give this buyer some attention. This may mean sitting down with the buyer in a private office and spending time getting to understand the buyer’s frustration and level of understanding of the Arizona auction process. Attention also means listening to the buyer – we can’t just blow through the conversation. Their purchase could mean a great deal of money to their family’s bottom line for the month. We must listen to their concern about the product and try to put our own self in their position. Attention also means to give quick response to a complaint. The longer we allow someone to be upset with the purchase the harder it will be to achieve a peaceful outcome.

 

Action – now that we have the right attitude and have given the customer the attention they deserve we must take proper customer service action. This is the time for thoughtful company policies. For example in our firm we carefully explain our position of “as-is” and offer that in the Arizona auction industry this policy is what creates such super deals for buyers. We generally give them $20 in auction bucks that they can spend with us at another Arizona auction. We don’t offer a refund, and we don’t offer to take the merchandise in as a consignment to pawn off on another unsuspecting buyer. To make such an offer only makes the buyer even more leery of the process. We spend time making sure they understand the Arizona auction process and become a more educated buyer. Then we follow up with a personal invitation via the telephone to attend the next Arizona auction.

 

As you can clearly see nothing is very different about the fundamental outcome of this purchase, but the buyer will be back as a more educated and discriminating buyer. In effect they will leave positive feedback in your feedback forum.

 

For more information about the Arizona auction industry, contact Auction Systems Auctioneers and Appraisers.

 

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Customer Service in The Phoenix Auction Industry

Friday, April 8th, 2011

 

As members of the Phoenix auction industry, we must approach customer service with the three “A’s” creating “Triple A Customer Service”. Attitude, Attention and Action. In order to understand how to put Triple A Customer Service to work, let’s create a scenario of a buyer who has purchased a home stereo, which appeared to be new in the box for $150. They have paid for their purchase with cash and have taken the stereo home, unpacked it and set-it-up using the instructions that were included in the box. The stereo does not work. They appear at your Phoenix auction firm the next day to return the item and get a refund. The stereo was sold “as-is” as was every other item in the auction in question. So now we are going to use our Three “A’s”.

 

Attitude – how we feel about the new auction consumer will gauge the outcome of the results of the dispute. We must first understand that the Phoenix auction buyer is used to buying product that is either guaranteed or it is disclosed that the item does not work. We of course do not unpack boxed items and test them to see if they are in working condition or not. But we need to understand that this is a new concept for this buyer and that they are extremely leery of our “as-is” policy. In the new buyer’s mind the policy does not only not make any sense it seems unfair and underhanded, so we need to treat the buyer with an attitude of understanding and educate the buyer on the ways of Phoenix auction with careful and elementary explanations that avoid being condescending. It is not the buyer’s fault for not understanding how a traditional Phoenix auction works, it is our fault for not educating the buyer.

 

For more information about the Phoenix auction industry, contact Auction Systems Auctioneers and Appraisers.

 

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Auctioneer$ the Ultimate Recyclers now on Planet Green

Friday, January 7th, 2011

Auctioneer$, a reality TV show based on Phoenix auction company Auction Systems Auctioneers & Appraisers is now airing on Discovery’s Planet Green Channel.

Auctioneer$ highlights how sellers of all types of goods can be good to the environment by auctioning their items off instead of disposing of them in already overcrowded dumps and trash barges. As well as how buyers of these goods contribute to the environment by buying the goods and not brand new goods that create emissions and gases, which are harmful to the environment.

Auction Systems Auctioneers & Appraisers, Inc. is the Southwest’s most active auction and appraisal company. Auctions Systems Auctioneers & Appraisers, Inc. specializes in auctions and professional appraisals. By combining auction and professional appraisal services, they are able to create synergistic, distinct benefits to all of their clients.

Discovery’s Planet Green Channel launched in June 2008 and is the only 24-hour eco-lifestyle television network. Planet Green’s content is relevant, entertaining and accessible to people of all ages and backgrounds. Planet Green takes an active role in generating conversation and motivating people to take action in terms of improving the environmental status of planet earth by representing a wide range of ideas and perspective.

For more information about Auctioneer$, contact Auction Systems Auctioneers and Appraisers.

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Scottsdale Auction: Auction Systems’ Highly Respected Staff

Wednesday, December 1st, 2010

Auction Systems’ staff is highly respected in the auction industry. Auction Systems has had more staff in board positions of the state auctioneers association than any other auction firm. And Auction Systems’ staff is called upon to speak for the National Auctioneers Association, the Arizona State Auctioneers Association, Government Procurement Associations, Harvard School of Business, Thunderbird International School of Management, Asbury University and other state’s auctioneers associations on a regular basis. Contributing articles for publications in auction and appraisal newsletters is a priority for Auction Systems’ knowledgeable staff including Deb Weidenhamer’s monthly ethics column for Auction World magazine, all lending to Auction Systems’ auction industry credibility.

As a full service auction service provider, Auction Systems delivers promised results, a seamless process and high auction dollar recovery, not to mention “Auctiontainment” at its very best.

For more information about our Scottsdale auction, contact Auction Systems.

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Phoenix Auctioneer: Bidding at a Live Auction

Monday, October 25th, 2010

This blog post will provide information about bidding on items at an auction led by a Phoenix auctioneer. Whether you are an experienced bidder or have never participated in an auction this post will guide you through the auction process. It will provide information about previewing items prior to the auction as well as the actual live auction.

Getting Started

Preview – your opportunity to inspect, touch and test auction product.

  • Preview of auction property commonly opens one hour prior to the live auction start time.
  • There is typically a preview one day prior to the auction event.

How to Preview

Catalog

  • Pick up an auction catalog, which is the sequential numbered lot by lot listing of the auction product offerings.
  • You can commonly pick up a catalog at the entry of the auction previews or print a catalog online.

Browse

  • Browse the auction as items are merchandized very similar to a retail location with like items in the general vicinity of each other.  Ask for assistance to find certain types of auction product as it changes with each new auction event.

Inspection

  • There are two auction labels on each auction lot (a lot can be multiple items all selling together or a single item selling alone).
    • The first label has a large lot number and bar code indicating its order in the auction.  This number corresponds to the lot number in your catalog.
    • The second label is the lot’s inventory control information that follows the lot from its entry into the auction to its exit out the auction facility door.
  • Inspection can be the most important key to making a wise bidding decision.  Auction product is not tested and there are no refunds or exchanges.  You need to rely on your own inspection, research and information to make sure the lot meets your requirements.

The Live Event

Announcements

  • Each auction begins with the Phoenix auctioneer making a series of announcements about the auction.  Listening to the announcements often provides last minute information about lot additions or subtractions, load out information for purchased merchandise and other factors that may influence your bidding decisions.
  • Announcements are made prior to the first bid being called and all auction terms are superseded by announcements made the day of auction.  If you have questions, ask the Phoenix auctioneer or auction house staff.

Lot Offering

  • The Phoenix auctioneer will begin to sell the first item.  He or she will announce the lot number and read a brief description of the item or items being offered for sale.
  • The Phoenix auctioneer will begin to ask for a bid.  Oftentimes immediately the Internet Clerk will respond with an opening bid.
  • Opening bids from the Internet represent bids that have been placed on the item over the Internet for the past week by other bidders that are not attending the auction in person.
  • The Phoenix auctioneer will acknowledge the bid and ask for another higher bid from the live audience.
  • At the same time the Internet Clerk is also watching their screen for additional bids that are coming in from the simulcast bidders participating right alongside the live audience bidders.  If bids appear the Internet Clerk calls out to the Phoenix auctioneer to let them know the new bid amount.
  • The Phoenix auctioneer continues with the process asking for bids from all participants until the bidding ends.
  • When bidding has ended, the Phoenix auctioneer will say, “closed”.  Which means the item is closed for bidding.  The Phoenix auctioneer will instruct the Clerk how much the item sold for and how much it sold for.
  • The process continues on for each item selling in sequential lot number order until all items have been sold.
  • Typically about 100 lots per hour are sold at auction.
  • Multiple auctions can be going on at the same time.  These multiple auctions are referred to as “rings” similar to a circus that is a three-ring circus.  Registering to be a buyer at an auction gives you access and ability to bid in all the rings of the auction.

For more information about auctions or a Phoenix auctioneer, contact Auction Systems.

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Online Auction: Previewing & Bidding on Items

Friday, October 22nd, 2010

This blog will provide information about previewing and bidding on items in an online auction. Whether you are an experienced online auction bidder or are new to the online auction process, this post will guide you through the process of previewing and bidding on item. It will discuss the multiple ways to preview items as well as the multiple ways to bid on items in an online auction.

Online Auction: Previewing Items

Catalog

  • An online catalog is commonly available on the auction house’s website typically one week prior to the live auction event.
  • The catalog is divided into categories. Categories are high-level locators of items. So if you are looking for a 3/8 inch drill you would find it under “Power Tools” category.

Search

  • You can commonly perform a search for a term in the search box of the website. The search box is exclusive to each auction ring so you may have to search in multiple rings for your search term.
  • You may also search by entering model numbers and brands or if you know the lot number you may also search by that number.

Descriptions & Photos

  • Each lot in the online auction has a description. Descriptions include name brands if available and model numbers. Other lots are described with media type such as wood, porcelain, crystal, glass and include dimensions. Furniture is described with upholstery type, wood and dimensions.
  • Descriptions do not include condition statements as lots are not tested. Federal law governs auction sales and all lots are sold “as is, where is”. Simply stated, “as is” means there is no certainty that the lot will be in working order and “where is” means you will be responsible to remove the lot from the location it was sold.
  • If you purchase a lot that is not in working order you are stuck with that item, there are no refunds or exchanges. If you have an opportunity to preview live, you should. If you are looking to buy a DVD player and you don’t have the ability to preview, we suggest you buy two or three. This buyer inconvenience is partially why auctions offer such great deals.
  • The auction house commonly stands behind their descriptions; however there is no statement of condition that is made. As way of an example, if they represent an item as being a Sony Laptop Computer and the lot is instead a Sanyo Laptop Computer they will give you a refund if the original item is returned within a week of purchase. If you are buying at a live auction however, the auction house does not offer the same refund option because you have the opportunity preview the lot directly.

Online Auction: Bidding on Items

There are commonly two types of online auction bids you can make. You can use one method or both methods.

Proxy Bidding

  • Auction lots are typically available online one week prior to the live auction event. During this time, you may place bids on auction lots.
  • You will put in your opening online auction bid which must be higher than the starting price or the starting bid price. So if an item has bids already on the item and is currently at $100, you will have to enter the next required bid amount which you will see displayed on the screen and also enter your maximum bid. You do not have to but in a max bid, you can simply leave the max bid blank.

Auction Bidding
You may start bidding in the online auction several days prior to the live auction event. Some auctions close bidding at midnight prior to the auction and some auctions have simulcast bidding, allowing you to bid right along with the live audience in real time.

For more information about an online auction, contact Auction Systems.

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Live Arizona Auctions FAQ’s

Tuesday, July 6th, 2010

This post will provide answers to frequently asked questions regarding live auctions. It will provide answers to questions such as: What are live auctions? How do live auctions work? How do I register to bid in a live auction? Do I have to register to bid for every live auction I want to bid in? Should I sell my property through Internet auctions or traditional live auctions?

Q: What are Live Arizona Auctions?
A: In a Live Auction, bids are only accepted from the auction floor from bidders who are physically present at the auction. There is no online catalog for the auction. These types of auctions have become more rare due to the popularity of Internet auctions

Q: How do live Arizona auctions work?

A: Here’s how the live auction process works:

  • Bidders must receive bidder cards from a cashier in order to make a bid on any item. In most cases a refundable cash deposit is required to receive a card.
  • When the auction is about to begin, the auctioneer announces the terms of the sale so all bidders are aware of their responsibilities in bidding.
  • When a bidder is ready to make a bid, they simply raise their hand or their bidder card and the auctioneer or ringmen acknowledges the bid.
  • Phone bids are recognized by the phone person and these bids are considered the same as if the bidder were present.
  • The ringman assists the auctioneer in spotting bids, holding up merchandise so the bidders can see the item for bid and marking the item with the bidder’s number once it has been sold. Upon successful winning of the bid, the auctioneer tells the clerk what the bidder paid for the item and their bidder number.
  • This information is recorded and given to the cashier who tabulates the bidder’s purchases for check out from the sale.
  • The bidder pays by either cash or cashier’s check. In most cases, the bidder must remove their property from the auction location immediately following the sale.

Q: How do I register to bid in Live Auctions?
A: At most auction houses if you are a registered bidder online, and you want to attend a live auction you can simply stop by the cashier, produce the credit card that you registered with online and you will be given a live auctions bidding card. If you aren’t registered online, you only need stop by the cashier and complete a registration form and leave a deposit or a major credit card to be held until you check-out from the auction.

Q: Do I have to register to bid for every Live Auction I want to bid in?
A: Not if you are a registered bidder online just stop by the cashier, produce the credit card that you registered with online and you will be given a live auctions bidding card.

Q: Should I sell my property through Internet auctions or traditional live Arizona auctions?
A: It depends on the type of product that you are selling. In some cases where you have a large amount of product to sell that would “flood” the market in your area – it is best to sell your items on the Internet. In other cases, where your products must be seen to be appreciated, a traditional auction fits your needs. There are times however when both marketing methods will meet your needs.

For more information about live Arizona auctions, contact Auction Systems.

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